Where to go for additional help – This is a basic guide to inform new students of the services available and detail what each offers. Many students, both new and returning, have questions regarding lectures, projects, and accounts. These are a few of the most common places that you can go to for help.
The Computing Success Center
URL: https://academicsuccess.umbc.edu/computing-success-center/
Location: 1st Floor AOK Library
Phone: 410-455-2444
Now operating under the Academic Success Center, the Computing Success Center offers Drop-in Tutoring for various CMSC, CMPE, and IS courses. They also have appointments available for more in-depth help.
Division of Information Technology
URL: http://www.umbc.edu/doit/
Phone: 410-455-3838
DoIT primarily offers general tech support through the Technology Support Center (TSC). They have help resources available for common issues and are happy to resolve your problem over the phone or with an RT ticket. In-person support is available only by appointment. my.umbc.edu/help is a good place to start. In addition to services provided by the TSC, the UMBC Help FAQs is also a great resource to search.