Oracle Intelligent Agent Users Guide
Release 8.1.5
A67825-01

Contents

Title and Copyright Information

1 Intelligent Agent Overview

Oracle Intelligent Agent: An Overview

Characteristics

Job and Event Support

Simple Network Management Protocol Support

Service Discovery Process

Agent Discovery Process for NT

Agent Discovery Process for UNIX

2 Installation and Configuration

Installing the Intelligent Agent on Windows NT

Creating a Windows NT User Account for Running Jobs

Configuring a Domain User as Your Agent User

Controlling Operations of the NT Agent

Installing the Oracle Intelligent Agent on UNIX

Running the root.sh Shell Script

Controlling Operations of the UNIX Agent

Configuring SNMP for UNIX or Windows NT

Oracle Intelligent Agent and Oracle Names

Roles and Users Required by the Agent

Auto-Discovery

Pre-requisites for Auto-Discovery

3 Troubleshooting

Troubleshooting the Intelligent Agent

Quick Checks

Quick Checks for the Windows NT Agent

Quick Checks for UNIX Agents

Questions and Answers

Is TCP/IP configured and running correctly?

Do the DNS Name and the Computer Name Match? (Windows NT)

Are the Net8 configuration files correct?

Is Net8 functioning properly?

Did the Agent startup successfully?

Did the Agent connect to ALL instances on its node?

(UNIX) Is the agent running with the correct permissions?

(Windows NT) Does the OS user exist and does it have the correct permissions?

Are you still using a 7.3.3 or earlier agent?

Enterprise Manager Console even though the jobs have run?

Intelligent Agent Startup Problems and Solutions

Intelligent Agent Error Messages and Resolutions

Tracing the Agent

Tracing TCL

4 The Agent Data Gatherer

Configuring the Agent Data Gatherer

Description of the Data Gathering Service

How the Data Gathering Service is Installed

Understanding Where to Configure the Oracle Data Gatherer to Collect Database and Operating System Data

Running the Oracle Data Gatherer on an Intermediate Host

How to Configure the Data Gatherer

Upgrading From a Previous Version of the Data Gatherer when You Install the New Data Gatherer into a Different Oracle Home

Controlling Operations of the NT and UNIX Data Gathering Service

Additional Methods for Controlling Operations on Windows NT

Verify Data Gathering Service is Running

Troubleshooting the Configuration of the Oracle Data Gatherer

Obtaining Trace Information on the Oracle Data Gatherer

5 Job and Event Scripts

Scripting Language

Tcl Language Description

OraTcl Description

Server Message and Error Information

oramsg Elements

Use of Tcl with the Intelligent Agent

NLS Issues and Error Messages

OraTcl Functions and Parameters

A Configuration Files

Configuration Files

Configuration for Console Machine

Configuration for Remotely Managed Machines

Parameters for snmp*.ora Files

B Directory Structure

Directory Structure of Oracle Enterprise Manager

Enterprise Manager Components

Directory Structure of the Intelligent Agent

Copyright © 1999 Oracle Corporation.
All Rights Reserved.