Frequently Asked Questions

  1. How do I get a GL account?

    If you are a registered student, then you already have one. It is the same as your myUMBC user ID and password.

  2. How do I access the GL machines from home?

    Refer to the Resources page and flip through the Remotely Accessing the GL Server section. These presentations describe how to setup an X-Windows client, how to SSH into the GL machines, how to use SCP, and other UMBC-specific information.

  3. What if I'm having problems logging into the GL machines?

    You should contact the Division of Information Technology (DoIT). You may contact them via an online help request, or visit their help desk (Technology Support Center) on the first floor of the library.

  4. What open labs are available on campus and what are their hours?

    Open lab information is available on the DOIT web site under the Computing Labs and Facilities link.

  5. What should I do if I am not enrolled in the Blackboard site for this course?

    You can self-enroll in this course by searching for it under Courses. If you cannot find it or are having some other self-enrollment difficulty, contact your instructor immediately.

  6. What should I do if I am not enrolled in this course at all or need to change to a different lab section?

    Immediately contact the instructor whose lecture section you would like to be in. If you would like to change lab sections, contact your instructor. Only an instructor can add you to a closed section or allow you to change lab sections.

  7. I'm new to UMBC, where do I start?

    This is a broad question, but here are a few ideas:

    • Read/skim the entire course website. Even if parts are not currently relevant, you should know how to find them later when they are.
    • Learn how to use Linux. Start with the Linux-related links on the Resources page.
    • Attend lecture. Many announcements will be made only in lecture. Also, often students will ask questions for clarification that will only be answered in lecture — be there!