@InProceedings{mcknight-2000a,
  author         = {D. Harrison McKnight and Norman L. Chervany},
  title          = {Trust and Distrust Definitions: One Bite at a Time},
  year           = {2000},
  address        = {London, UK},
  publisher      = {Springer-Verlag},
  booktitle      = {Trust in Cyber-societites, Integrating the Human and Artificial Perspectives},
  pages          = {27--54},
  read-status    = {read},
  key            = {mcknight-2000a}
}